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Troubleshooting Checklist
4-8 Troubleshooting
Table 4-5 Management System Troubleshooting
Possible Causes Instruction
Cannot access Local
Management.
1. Firmware image fault - refer to Table 4-4.
2. Management system fault - refer to Table 4-5.
Cannot contact device
through in-band
management.
1. Management System fault - refer to Table 4-5.
2. No link to device - verify all network connections between
network management station and 6E233-49 SmartSwitch
are valid and operating.
User parameters (IP address,
community names, etc.) lost
on reset or power-up.
Device setup fault - refer to Table 4-6.
Device is not forwarding
traffic from any port.
Device setup fault - refer to Table 4-6.
Improper Community
Names Table.
1. Refer to the Local Management User’s Guide for
Community Names Table setup.
2. If the Community Names have been forgotten, refer to
Section B.1 for instructions on clearing NVRAM.
The 6E233-49 SmartSwitch
does not have an IP address.
1. Refer to the Local Management User’s Guide for IP
address assignment procedure.
2. If the 6E233-49 SmartSwitch is using the IP address of the
6C105 chassis, ensure that the module is not in
STANDALONE management mode. The Local
Management User’s Guide provides instructions on setting
the management mode.
The applicable front panel
port is disabled.
1. Enable port. Refer to the Local Management User’s Guide
for instructions on enabling/disabling ports.
2. Port may disabled due to Spanning Tree. Review network
design and delete unnecessary loops.