Printer Does Not Start or Stops During Print Jobs
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Troubleshooting
Printer Moves But Does Not Print
■ Check the ink tanks. If empty, replace them.
■ Ensure that the clear film is completely removed from around the ink tank.
■ Ensure that the ink tanks snap into place when you install them.
■ If there is plenty of ink but the printer does not print, clean the print head.
After cleaning the print head, print the nozzle check pattern to check that ink is being
output normally.
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Print Head Cleaning
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Printing the Nozzle Check Pattern
If the problem is not resolved by cleaning the print head several times, the print head may
be worn out. Contact a Canon service facility.
■ Check the protective tape has been removed from the print head.
Ensure that you align the print head after removing the tape and reinstalling the print
head.
For details on print head alignment, refer to "Straight Lines are Misaligned".