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Print Quality is Poor or Contains Errors
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Troubleshooting
Printing is Blurred/Colors are Wrong
■ If a specific color does not print, check whether the corresponding ink tank is
empty. Replace if necessary.
■ Print the nozzle check pattern to ensure that ink is output correctly.
If the nozzle check pattern does not print correctly, clean the printhead.
➡
Printing the Nozzle Check Pattern
➡
Printhead Cleaning
If the problem is not resolved after cleaning the printhead several times, the printhead
may be worn out. Contact a Customer Care representative.
Note
➤ Always ensure that you dispose of the protective cap and protective tape
from a printhead.
■ Ensure that you are printing on the correct side of the media.
You can only print on one side of certain media.