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TELEPHONE
❏ Cannot dial?
• Is the telephone line connected to the fax?
Be sure the telephone line is correctly connected to the fax. See p. 14.
• Is the fax set for the type of telephone line in use (pulse/tone)?
If you have a tone line, be sure the fax is set for tone dialling. If you are
not sure what type of line you have, contact your local telephone company.
See p. 16.
❏ Does the phone disconnect while you are talking on the line?
• Is ″AnsMode″ displayed on the LCD?
If ″AnsMode″ is displayed on the LCD, press [Receive Mode] to select a
different mode. The ″Ans. Machine Mode″ should only be on when an
answering machine is connected, turned on, and ready to take messages
from telephone callers.
COPYING
❏ Cannot make a copy?
• Was the [Hook] button pressed?
You cannot make copies if [Hook] was pressed. Press [Hook] to release it.
Make sure the handset is on the hook.
Make sure a document is set in the Automatic Document Feeder (ADF)
and the LCD displays the current resolution.
Print an activity report to ensure the fax is working properly.
PAPER LOADING PROBLEMS
❏ Multiple sheets feed into the fax.
• Make sure the paper is not sticking together. Fan the paper before loading
it into the paper tray. Always fan a stack of paper along the edge that will
feed into the fax first.
• Make sure the paper tray does not contain too much paper. Remove a few
sheets of paper from the paper tray.
• If different paper types are loaded in the paper tray, load just one paper
type. See Loading the paper, p. 7.
❏ Paper is loaded skewed (Printing is skewed).
• Make sure the paper is loaded properly in the paper tray: the right side of
the paper is aligned against the right side of the paper tray and the paper
guide rests against the left side of the paper stack. See Loading the paper,
p. 7.
FREQUENTLY ASKED QUESTIONS
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