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Pull the Release Lever forward.
Roll paper cannot be inserted into the paper feed slot
Roll paper cannot be inserted into the paper feed slot
Cause Corrective Action
The roll paper is warped. Straighten out curls and reload the roll.
Paper is jammed by the paper feed slot. Remove the jammed paper.
(See "Clearing Jammed Roll Paper.") ➔P.85
(See "Clearing a Jammed Sheet.") ➔P.88
The paper source selection is incorrect. Press the Load button and select the paper source.
Cannot load sheets
Cannot load sheets
Cause Corrective Action
The paper source selection is incorrect. Press the Load button and select the paper source.
Paper is not cut neatly
Paper is not cut neatly
Cause Corrective Action
The paper is bent or curled at the cut posi-
tion.
Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position
before it is cut.
Reload the paper correctly.
You are using paper that cannot be cut with
the Cutter Unit.
Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a
cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.") ➔User's Guide
Cut Speed is not configured correctly in the
Control Panel menu.
Change the Cut Speed setting in the Control Panel menu.
(See "Menu Structure.") ➔P.51
During cutting, printed documents fall out at
an angle.
In the Control Panel menu, set Cutting Mode to Eject. Hold documents after print-
ing, as they are cut.
(See "Specifying the Cutting Method for Rolls.") ➔User's Guide
Paper is not cut
Paper is not cut
Cause Corrective Action
In the printer driver, No or Print Cut Guideline is specified
in Automatic Cutting.
Specify Yes in Automatic Cutting in the printer driver.
(See "Page Setup Sheet (Windows).") ➔User's Guide
(See "Paper Detailed Settings Dialog Box (Mac OS).") ➔User's Guide
In the Control Panel menu, Cutting Mode is set to Eject
or Manual.
If the Cutting Mode is Eject, press the Cut button to cut the paper.
If the Cutting Mode is Manual, cut rolls with scissors or the like.
(See "Specifying the Cutting Method for Rolls.") ➔User's Guide
iPF785 Series
Roll paper cannot be inserted into the paper feed slot
Basic Guide
Troubleshooting Problems Regarding Paper
93