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Troubleshooting
8-14
Message Description Action
PRINTER DATA ERROR
CHECK PRINTER
The data from the PC was not
printed.
Check if the software is
installed properly or if the
printer cable is properly
connected.
Check if the memory is full.
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REGISTERING KEY
CANNOT REGISTER
The selected one-touch speed
dialing key is already used as
the group dialing key it is being
assigned to.
Select a different one-touch
speed dialing key.
SET DOCUMENT No document was set on the
machine when [Start] was
pressed. (in the copy/fax mode)
Set a document.
SYSTEM ERROR
EXXX
A system error has occurred.
<XXX> will be a three-digit
code that indicates a particular
type of error.
Unplug the machine. Wait
for at least 5 seconds and
reconnect the power cord.
If the message persists,
disconnect the power cord, and
contact your local authorized
Canon dealer or the Canon
help line.
SET PAPER AGAIN
SET TONER AGAIN
Paper is not loaded properly, or
the toner cartridge is not set.
Load paper properly. (For
instructions on how to load
paper in the paper feeder, see
“Set Up the Machine,” in the
Starter Guide.
Set the toner cartridge in the
machine. For details, see “Set
Up the Machine,” in the Starter
Guide.