Filter
Top Products
Troubleshooting
Chapter 4 Troubleshooting 131
Never delete other devices or device drivers. Windows may not operate
properly.
Problem Cause Solution
Cannot install the
CAPT using USB
port. (Windows
98/Me/2000/XP)
USB class
driver is not
properly
installed.
Perform the following steps.
1) Make sure the printer is connected to your
computer using a USB cable and the printer
is turned on.
2) Open the System dialog box in the
Control Panel.
3) Select [Device Manager] tab and double
click [Universal Serial Bus controller]. For
Windows 2000/XP, select [Hardware] tab
and click [Device Manager] button.
4) Delete ONLY the following USB class
drivers under [Universal Serial Bus
controller].
For Windows 98, select [Canon LASER
SHOT LBP-1210]. For Windows Me, select
[Canon CAPT USB Printer], and click
[Remove] button. For Windows 2000/XP,
select [USB Printing Support] or [Canon
CAPT USB Printer], and uninstall from the
[Action] menu.
In the case that the USB class driver is
displayed under [Other devices], delete
ONLY the following:
For Windows 98, select [Canon LASER
SHOT LBP-1210], For Windows Me, select
[Canon CAPT USB Printer], and click
[Remove] button. For Windows 2000/XP,
select [Unknown] and uninstall from the
[Action] menu.
5) Close the Control Panel and unplug the
USB cable.
6) Restart Windows 98/Me/2000/XP.