134 Troubleshooting Chapter 4
Using the Trouble Shooter
The Trouble Shooter is a utility for solving printing problems in
Windows 95/98/Me or NT 4.0/2000/XP. The Trouble Shooter checks for
system configuration setting errors, and if possible, makes automatic
corrections.
The Trouble Shooter does not detect problems related to hardware, such
as printer cable problems, parallel port failure, or ECP setting errors.
To start the Trouble Shooter, select the Canon LASER SHOT LBP-
1210 Trouble Shooter icon in the Canon LASER SHOT LBP-1210
group. The Trouble Shooter checks the following and corrects any
problems:
❏ Free disk space in the drive containing the \Windows directory and
free memory
❏ Installed files
❏ Selected printer port (the Trouble Shooter checks to see if usable)
❏ Registries
❏ RapidPort communication device drivers (Windows NT 4.0/2000/XP)
❏ Language monitor
❏ Printer drivers
❏ Status Window
❏ Printer Properties settings
❏ Canon LASER SHOT LBP-1210 program folder
If the Trouble Shooter encounters a problem, it displays an error message.
Each message includes several options, such as:
❏ How to correct the problem
❏ The problem cannot be corrected by the Trouble Shooter
❏ Continue troubleshooting
❏ Exit the Trouble Shooter
❏ Display help information