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Chapter7 Troubleshooting the Switch
Reset the Switch
7-8
User Guide for the CatalystExpress 520 Switches
OL-12761-02
Reset the Switch
If you cannot solve a problem by reconfiguring a feature through the Cisco
Configuration Assistant, resetting the switch might solve the problem or help you
to eliminate probable causes. For example, if the problem exists after you reset
the switch to its default settings, it is unlikely that the switch is causing the
problem.
You can reset the switch only through the device manager. You cannot reset the
switch through the Cisco Configuration Assistant.
Caution Resetting the switch deletes all customized switch settings, including the IP
address, and returns the switch to its factory default. The same software image is
retained. To manage the switch or to display the device manager, you need to
reconfigure the basic switch settings (as described in Chapter 2, “Setting Up the
Switch”) and use the new IP address.
Note Resetting the switch interrupts connectivity of your devices to the network.
To reset the switch:
• If you have access to the device manager, use the Restart / Reset window, and
click the Reset the Switch radio button.
This option resets the switch, deletes the current configuration settings,
returns to the factory default settings, and then restarts the switch.
• If you do not have access to the device manager, follow the procedure in the
“Access Direct Managed Mode” section on page 7-6.