Filter
Top Products
21
Accessing Help Online
First look for a solution to your problem in the troubleshooting sections of the hardware installation
guide or the software configuration guide for your switch on Cisco.com. You can also access the Cisco
Technical Support and Documentation website for a list of known hardware problems and extensive
troubleshooting documentation, including:
• Factory defaults and password recovery
• Recovery from corrupted or missing software
• Switch port problems
• Network interface cards
• Troubleshooting tools
• Field notices and security advisories
Follow these steps:
1. Open your browser, and go to http://www.cisco.com/.
2. Click Technical Support and Documentation > Documentation.
3. Under Product and Support Documentation, c lick Switches.
4. Under Switches Support Documentation < Metro Ethernet Switches, click Cisco ME 3400 Series
Ethernet Access Switches or Cisco ME 2400 Series Ethernet Access Switches.
5. Click the documentation type that addresses the problem that you are experiencing.
For More Information
For more information about the switch, see these documents on Cisco.com:
• Cisco ME 3400 Ethernet Access Switch Hardware Installation Guide (not orderable, but available
on Cisco.com). This guide provides complete hardware descriptions and detailed installation
procedures.
• Cisco ME 2400 Ethernet Access Switch Hardware Installation Guide (not orderable, but available
on Cisco.com). This guide provides complete hardware descriptions and detailed installation
procedures.
• Regulatory Compliance and Safety Information for the Cisco ME 3400 and Cisco ME 2400
Ethernet Access Switches (order number
DOC-78-17051=). This guide contains agency approvals,
compliance information, and translated warning statements.
•
Release Notes for the Cisco ME 3400 Ethernet Access Switch (not orderable but available on
Cisco.com)