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What to do if you have problems
If you have any problems with your printer or require assistance in setting it up with your soft-
ware we advise you to do the following:-
• Read Chapter 6 of this user manual
• Read the software driver documentation (if applicable)
• Contact your local dealer from whom you purchased the printer.
• Please visit our web site and take a look at the technical support pages. Details of this
are shown below
For the latest information
http://www.citizen-europe.com
Our web site contains the latest information on all our products. This will include updates
printer drivers, details of codepages currently supported by our printers and a comprehensive
FAQ (frequently asked questions) list.
In addition, there is a full distributor directory giving you details of a supplier nearest to you
and also details of suitable e-mail addresses or web sites that can provide and answer to your
enquiry.