Filter
Top Products
United States January 2, 2003
Maintenance & Service Guide
Presario 1600 Series Portable Computers
Notice | Preface | Home | Product Description | Troubleshooting | Illustrated Parts Catalog
Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack
CD Drive Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following
tables. If the problem appears related to a software application, check the
documentation provided with the software.
Solving CD Drive Problems
Some common causes and solutions for CD drive problems are listed in the
following table.
Solving CD Drive Problems
Problem Probable Cause Solution(s)
CD drive cannot read a
compact disc.
Compact disc is upside down
or is improperly inserted in
the CD drive.
Open the CD loading tray, lay
the compact disc in it (label
side up), then close the tray.
CD is CD Plus or
Pregap/Track 0 type.
Cannot read these type CDs in
24× CD drive. Remove the CD.
No CDs work at all. The Performance tab in
System properties shows that
one or more of the hard disks
in your computer is using MS-
DOS Compatibility mode.
If the driver name listed as
causing MS-DOS Compatibility
mode is MBRINT13.SYS, your
computer may be infected with
a boot-sector virus. Please
purchase a virus scanning
software package (consult your
local software retailer for
recommendations) to check
your system. If the application
you purchase successfully
eliminates the virus, scan
(check) all of your diskettes
before re-installing to prevent
further contamination.
Back to Troubleshooting Without Diagnostics
privacy statement
legal notices