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United States January 2, 2003
Maintenance & Service Guide
Presario 1600 Series Portable Computers
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Removal & Replacement Procedures | Specifications | Connector Pin Assignments | Battery Pack
PC Card Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined here. If the
problem appears related to a software application, check the documentation
provided with the software.
Solving PC Card Problems
Some common causes and solutions for PC Card problems are listed in the
following table.
Solving PC Card Problems
Problem Probable Cause Solution(s)
When turned on, the
computer does not beep
when a PC Card is
inserted *.
Card is not inserted properly. Ensure the card is inserted in
the correct orientation.
PC Card beeps are disabled. Double-click the PC Card icon in
the Control Panel, click the
Global Settings tab, the
enable PC Card sound effects.
Speaker is turned off or volume is
turned down.
Press volume buttons to turn
the speaker on, then increase
the volume.
PC Card drivers are not installed. Double click the Add New
Hardware icon in the Control
Panel for installation
instructions.
If PC Card or drivers are not
compatible with Windows,
install drivers and use the PC
Card in MS-DOS mode.
Card or card driver is not supported. Contact your Compaq
authorized service provider for a
list of PC Cards tested
successfully in Compaq PC Card
platforms.
PC Card modem, fax, or
network card does not
work.
Card is not fully inserted into the
slot or is not inserted properly.
Ensure the card is inserted in
the correct orientation.
Telephone cord is not plugged in all
the way.
Check and secure telephone
connection.
Necessary drivers are not installed
(turned on).
Install drivers.
PC Card modem or fax
card does not work.
You are trying to access the card
using the wrong COM port.
See Chapter 6 to verify COM
port.
The card conflicts with a serial
device.
See Chapter 6 to verify address.
The card is not supported. Use supported cards only.
Modem network PC Card
does not work.
Network driver is not installed or is
not set up properly.
Install driver.
Telephone cord is not properly
connected.
Verify telephone connection
Memory or storage card
does not work.
SRAM and flash memory cards
require the memory card driver
to be loaded (turned on).
Flash memory cards require the
Microsoft FlashFile System to
be loaded.
Hard drives on flash mass storage
cards require the PC Card ATA driver
to be loaded.
Install driver.
You are trying to access the hard
drive card using the wrong drive
letter.
Double-click My Computer to
verify the drive letter assigned
to the card.
The card is not supported. Contact your Compaq
authorized service provider for a
list of PC Cards tested
successfully in Compaq PC Card
platforms.
* To use two 16-bit PC Cards, an IRQ must be freed by disabling a device such as the parallel
port, serial port, or audio controller. By default, only one free IRQ is available. Most 16-bit PC
Cards require one free ISA interrupt.
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