Filter
Top Products
Compaq.com Compaq Presario Maintenance and Service Guide - 305
United States December 9, 2002
Maintenance & Service Guide
Presario 305 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Diagnostic Error Codes (continued)
101 through 114 Processor Test
200 through 215 Memory Test
300 through 304 Keyboard Test
401 through 403 Parallel Printer Test
600 through 699 Diskette Drive Test
1101 Serial Test
1701 through 1736 Hard Drive Test
501 through 516 Video Test
2402 through 2456
2458 through 2480
3206 Audio Test
8601 through 8602 Touch Pad Pointing Device Test
3301 through 3305 CD or DVD Test
6600 through 6623
Serial Test Error Codes
1101-xx Serial port test failed 1. Check port configuration.
2. Replace the system board and retest.
Hard Drive Test Error Codes
1701-xx Hard drive format test failed 1. Run Compaq Utilities and verify drive type.
2. Verify that all secondary drives have
secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
1702-xx Hard drive read test failed
1703-xx Hard drive write/read/compare test failed
1704-xx Hard drive random seek test failed
1705-xx Hard drive controller test failed
1706-xx Hard drive ready test failed
1707-xx Hard drive recalibration test failed
1708-xx Hard drive format bad track test failed
1709-xx Hard drive reset controller test failed
1710-xx Hard drive park head test failed
1715-xx Hard drive head select test failed
1716-xx Hard drive conditional format test failed
1717-xx Hard drive ECC* test failed
1719-xx Hard drive power mode test failed
1724-xx Network preparation test failed
1736-xx Drive monitoring test failed
* ECC = Error Correction Code
Video Test Error Codes
501-xx Video controller test failed The following apply to error codes 501-xx
through 516-xx:
1. Disconnect external monitor and test with
internal LCD display.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
502-xx Video memory test failed
503-xx Video attribute test failed
504-xx Video character set test failed
505-xx
Video 80 × 25 mode 9 × 14 character cell
test failed
506-xx
Video 80 × 25 mode 8 × 8 character cell
test failed
507-xx Video 40 × 25 mode test failed
511-xx Video screen memory page test failed
512-xx Video gray scale test failed
514-xx Video white screen test failed
516-xx Video noise pattern test failed
2402-xx Video memory test failed The following steps apply to error codes 2402-
xx through 2456-xx:
1. Run Compaq Utilities.
2. Disconnect external monitor and test with
internal LCD display.
3. Replace the display assembly and retest.
4. Replace the system board and retest.
2403-xx Video attribute test failed
2404-xx Video character set test failed
2405-xx
Video 80 × 25 mode 9 × 14 character cell
test failed
2406-xx
Video 80 × 25 mode 8 × 8 character cell
test failed
2411-xx Video screen memory page test failed
2412-xx Video gray scale test failed
2414-xx Video white screen test failed
2416-xx Video noise pattern test failed
2418-xx ECG/VGC memory test failed
2419-xx ECG/VGC ROM checksum test failed
2421-xx ECG/VGC 640 × 200 graphics mode test
failed
2422-xx ECG/VGC 640 × 350 16 color set test
failed
2423-xx ECG/VGC 640 × 350 64 color set test
failed
2424-xx ECG/VGC monochrome text mode test
failed
2425-xx ECG/VGC monochrome graphics mode
test failed
2431-xx 640 × 480 graphics test failure
2432-xx 320 × 200 graphics (256 color mode) test
failure
2448-xx Advanced VGA Controller test failed
2451-xx 132-column Advanced VGA test failed
2456-xx Advanced VGA 256 Color test failed
2458-xx Advanced VGA Bit BLT test The following step applies to error codes 2458-
xx through 2480-xx:
Replace the system board and retest.
2468-xx Advanced VGA DAC test
2477-xx Advanced VGA data path test
2478-xx Advanced VGA Bit BLT test
2480-xx Advanced VGA Linedraw test
Audio Test Error Codes
114-01 Speaker test failed 1. Check system configuration.
2.Verify display audio cable connection.
3206-xx Audio System Internal Error Replace the audio board and retest.
TouchPad/Pointing Device Interface Test Error Codes
8601-xx Pointing device test failed Replace the keyboard assembly.
8602-xx Interface test failed
CD or DVD Drive Test Error Codes
3301-xx CD / DVD drive read test failed 1. Replace the CD / DVD and retest.
2. Verify that drivers are loaded and properly
installed.
3. Replace the CD / DVD drive and retest.
4. Replace the system board and retest.
3305-xx CD / DVD drive seek test failed
6600-xx ID test failed
6605-xx Read test failed
6608-xx Controller test failed
6623-xx Random read test failed
Revised: 15 January 1999
http://h18000.www1.hp.com/athome/support/msgs/305/errcod2.html [12/9/2002 2:20:41 PM]