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Alerts
From the Alerts screen, IT administrators can set up the product to send problem and status alerts
to anyone through e-mail messages. When this function is configured, alerts are automatically
triggered about supplies, paper-path status, and other service and advisory information. More than
one individual can receive alerts, with each person receiving only specific alerts. For example, an
administrative assistant might be responsible for ordering print cartridges or fixing jams, and could
receive advanced warning when toner is low or a jam occurs. Similarly, the long-life supplies might
be handled by an external service provider, who could receive alerts about performing product
maintenance, loading the front or rear stapler, and similar needs.
With a permanent storage device installed, such as a hard disk, a user can create up to four different
destination lists, with up to 20 recipients on each list. (Without the permanent storage device, a user
can send alerts to only four e-mail addresses.)
By selecting the Remove Control Panel Supplies Status Messages option (available on the Alerts
- setup screen that appears when you press the New Destination List button), you can suppress
the Cartridge low or Cartridge out supplies status messages on the control panel. (This applies
only to the black print cartridge.) The message is suppressed at the control panel only if one or both
of these alerts has first been selected to be received.
The following illustration, table, and procedures describe how to use this screen to edit, test, and
delete destinations and destination lists.
NOTE In order for alerts to function, outgoing e-mail must be enabled. To enable outgoing
mail, see
Configuring outgoing e-mail.
ENWW Alerts 27
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