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Product Support
The Product Support link connects you to a Web page that brings together a comprehensive menu
of support resources that business people need. From this Web page, you can accomplish these
tasks and more:
■ Find a list of HP products at one site: computers, workstations, servers, storage devices,
printers, scanners, digital imaging, and mobile devices.
■ Obtain technical support. Solve a problem; find information to set up, install, and configure your
product; discover and use a product; maintain your product; upgrade and migrate your product
software and driver; and recycle products or dispose of them correctly.
■ Gain access to self-solve resources such as FAQs, user documentation, features and
specifications, and product-compatibility information.
■ Collaborate with HP and with your peers through discussion groups, e-mail support, and phone
support.
■ Use task-based navigation to identify the task area that you want to work on and quickly discover
related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers and
other announcements, and training and education opportunities.
My Service Provider and My Service Contract
The My Service Provider and the My Service Contract links appear only if they have been created
(and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The
link can then be clicked by any user to get information about the service provider and the service
contract. The information, which can be up to 50 characters long, is stored in the permanent storage
of the product.
When these links have been created, the appearance of the Other Links box changes to include the
new links, as shown in the following illustration.
Figure 5-2 Other Links
ENWW Product Support 53
Other Links