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Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component Description
1
Product name This is the product name affixed to the front of the computer.
2
Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
3
Part number/Product number (p/n) This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
5
Warranty period This number describes the duration of the warranty period for
the computer.