Filter
Top Products
Troubleshooting
Maintenance and Service Guide 2–11
2.1 Initial Troubleshooting
Connecting
to network
or modem?
Go to
Section 2.20,
No Network
or Modem
Connection.
Begin
Troubleshooting
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
Messages?
Keyboard/
pointing
device
working?
Go to
Section 2.17,
Nonfunctioning
Device.
Go to
Section 2.2,
No Power.
Go to
Section 2.6,
No Video.
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
Section 2.9,
No OS Loading.
Go to
Section 2.15,
No Audio.
Go to
Section 2.18,
Nonfunctioning
Keyboard,
or Section 2.19,
Nonfunctioning
Pointing Device.
Check
LED board,
speaker
connections.