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iv Maintenance and Service Guide
2.8 Nonfunctioning Docking Station
(if applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–18
2.9 No Operating System (OS) Loading . . . . . . . . . 2–19
2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–20
2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–21
2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–22
2.13 No OS Loading from Diskette Drive. . . . . . . . 2–23
2.14 No OS Loading from CD- or
DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 2–24
2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–25
2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–26
2.17 Nonfunctioning Device . . . . . . . . . . . . . . . . . . 2–27
2.18 Nonfunctioning Keyboard . . . . . . . . . . . . . . . . 2–28
2.19 Nonfunctioning Pointing Device. . . . . . . . . . . 2–29
2.20 Network or Modem Connection Problems . . . 2–30
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . 3–9
3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6