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using application recovery and system recovery
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For the specific PC problem, try the method listed as #1, then #2, and then #3.
Problem/Status
Microsoft
System
Restore
Application
Recovery
program
System
Recovery
from the
hard disk
partition
System
Recovery
from the
recovery
CDs/DVDs
You installed a new
application or
device driver.
1
An application
does not work.
1 2 3
A device driver
does not work.
1 2
PC stops
responding or does
not work.
1 2 3
You replaced the
hard disk drive or
removed the
partition.
1