Datamax DGL Printer User Manual


 
53
B Contact Information
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
Model number
Serial number (located on the back of the printer)
Installed options (i.e., interface and host type if applicable to the problem)
Configuration printout:
Thermal Printer
See “Printing A Configuration” in the
Quick Setup Guide
.
Line Matrix Printer
Press PRT CONFIG on the control panel, then press Enter.
Is the problem with a new install or an existing printer?
Description of the problem (be specific)
Good and bad samples that clearly show the problem (faxing of these
samples may be required)
Americas (714) 368-2686
Europe, Middle East, and Africa (31) 24 6489 410
Asia Pacific (65) 6548 4114
http://www.printronix.com/public/servicessupport/default.aspx
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
Americas (800) 733-1900
Europe, Middle East, and Africa (33) 1 46 25 1900
Asia Pacific (65) 6548 4116
or (65) 6548 4182
http://www.printronix.com/public/supplies/default.aspx