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E-3202/Cash Drawer Printer 29
Problem/Symptom Resolution
HARDWARE (Cont.)
Paper bay door will not
close.
It is possible that your roll of paper is too
large. Unwrap enough of the media to
enable the paper bay door to close.
It is also possible that one or both of the
platen clips has closed. Use your thumb to
open the platen clips and then try closing
the paper bay door.
The printer makes a
grinding sound and
produces distorted or
condensed print.
Unplug the printer’s power cable. Open the
paper bay door. Remove the roll of print
media and make sure that the roll is tight
with no loose coils of media. Replace the
media and close the bay door. Power on the
printer and try again. If the problem
continues contact Technical Support.
The printout looks
spotted or dirty.
Clean the printhead as described in the
maintenance section of this manual.