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152 Troubleshooting
7
When the name of the appropriate driver appears, click the name of the
driver
→
OK
→
Next
.
8
Click
Finish
and restart your computer.
Troubleshooting Software and Hardware
Problems
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
NOTE: Windows Vista™ is a new operating system, so drivers or applications that
support certain devices may not yet be available. Check with your hardware
manufacturer for information on Windows Vista support for your device.
To start the Hardware Troubleshooter:
Windows XP:
1
Click
Start
→
Help and Support
.
2
Ty p e
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4
In the
Hardware Troubleshooter
list, select the option that best describes
the problem and click
Next
to follow the remaining troubleshooting steps.
Windows Vista:
1
Click
Start
and click
Help and Support.
2
In the
Find an answer
section, click
Troubleshooting
.
OR
Ty p e
hardware troubleshooter
in the search field, and then press
<Enter>.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
NOTE: If you do not find the answer in the items categorized in
Troubleshooting, you can get online help by typing your question in the Search
Help field at the top of the window.