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Troubleshooting 99
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Dell Support Utility
The Dell Support Center helps you find the service, support and system-specific
information you need. For more information about Dell Support Center and
available support tools, click the Services tab at support.dell.com.
Systems purchased on June 26, 2007 and later are pre-installed with
Dell Support Center. Click on the desktop icon and select the area of
assistance you require.
For computers purchased prior to June 26, 2007, you can download Dell
Support Center from the Services page at support.dell.com.
Click on the desktop icon to run the application and to access:
• Self-help tools (such as, Dell Support, PC CheckUp, and Network Assistant)
• Dell support contact information (like Email, Chat and Phone Numbers)
• Resources that are specific to your computers (Drivers & Downloads,
Upgrades and System Information)
• Other support and service resources (like DellConnect)
Tab Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and the
problem description.
Help
Describes the test and any requirements for running the test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in the
left pane of the screen. The device list may not display the
names of all the components installed on your computer or
all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.