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Troubleshooting Tools 83
Code
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Description Suggested Remedy
1 BIOS checksum failure. Possible
motherboard failure.
Contact Dell.
2 No memory modules are
detected
If you have two or more memory
modules installed, remove the modules,
reinstall one module (see "Installing
Memory" on page 113), and then restart
the computer. If the computer starts
normally, reinstall an additional module.
Continue until you have identified a
faulty module or reinstalled all modules
without error.
If available, install good memory of the
same type into your computer (see
"Installing Memory" on page 113).
If the problem persists, contact Dell.
3 Possible motherboard failure Contact Dell.
4 RAM Read/Write failure Ensure that no special memory
module/memory connector placement
requirements exist (see "Memory
Installation Guidelines" on page 112).
Verify that the memory modules that
you are installing are compatible with
your computer (see "Memory
Installation Guidelines" on page 112).
If the problem persists, contact Dell.
5 Real time clock failure. Possible
battery failure or motherboard
failure.
Replace the battery (see "Replacing the
Battery" on page 150).
If the problem persists, contact Dell.
6 Video BIOS Test Failure Contact Dell.
7 CPU cache test failure Contact Dell.
book.book Page 83 Thursday, June 14, 2007 6:23 PM