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Solving Problems 43
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide.
RUN THE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 56.
CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into the
network connector on the back of the computer and the network jack.
CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off (see
"Controls and Lights" on page 100), no network communication exists. Replace the network cable.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
RUN THE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 56.
IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Diagnostic Lights"
on page 49.
IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the
keyboard, move the mouse, or press the power button to resume normal operation.