48 Solving Problems
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Sound and Speaker Problems
No sound from speakers
NOTE: The volume control in some MP3 players overrides the Windows
®
volume setting. If you
have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
CHECK THE CABLE CONNECTIONS —
• If your scanner has a power cable, ensure that the power cable is firmly connected to a working
electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the scanner.
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT
®
WINDOWS
®
—
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.
CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as
shown on the setup diagram supplied with the speakers.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the
setup diagram supplied with the speakers. If your speakers have volume controls, adjust the
volume, bass, or treble to eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not
muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the
speakers is automatically disabled when headphones are connected to the computer’s front-panel
headphone connector.