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Solving Problems 49
No sound from headphones
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it
with another device, such as a lamp.
ENABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog
mode. To enable digital mode:
1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.
2 Click Sounds and Audio Devices.
3 Click the Hardware tab.
4 Double-click the name of your CD drive.
5 Click the Properties tab.
6 Check the Enable digital CD audio for this CD-ROM device box.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or
halogen lamps to check for interference.
RUN THE SPEAKER DIAGNOSTICS — Some speaker systems have self- diagnostics. See the
speaker documentation for diagnostics instructions.
REINSTALL THE AUDIO (SOUND) DRIVER — See page 60.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 63.
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is
securely inserted into the headphone connector (see page 68).
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not
muted.