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31.yy Replace defective or missing cartridge
The toner cartridge is either missing or not functioning properly.
Try one or more of the following:
• Remove the toner cartridge, and then reinstall it.
• Remove the toner cartridge, and then install a new one.
32.yy Cartridge part number unsupported by device
Remove the toner cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
• Load the appropriate paper or other specialty media in the proper tray.
• Touch Continue to clear the message and print the job using a different paper tray.
• Check tray length and width guides and make sure the paper is properly loaded in the tray.
• Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size
and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the
paper is large enough for the data being printed.
• Cancel the current print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
• Touch Continue to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit
the menus to activate the link buffer changes. When Ready appears, enable Resource Save.
• Install additional memory.
37 Insufficient memory to collate job
Try one or more of the following:
• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
• Cancel the current print job.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
Troubleshooting
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