Filter
Top Products
Solving Problems 163
3 Run the Network Adapter Diagnostics from the Dell Diagnostics
menu.
Did any of the tests fail?
Yes. Contact Dell for technical assistance.
No. Go to step 4.
4 Run the Network Interfaces tests in the Dell Diagnostics.
Did the tests complete successfully?
Yes. The problem is resolved.
No. Go to step 5.
5 Turn off the computer, swap the network cable with a known working
cable, and then turn on the computer.
Is the computer working properly?
Yes. You need a new network cable. Contact Dell for technical
assistance.
No. Contact Dell for technical assistance.
Recover From a Program That Is Not Responding
1 Press <Ctrl><Alt><Delete>.
Did the Close Program window appear?
Yes. Go to step 2.
No. Skip to step 4.
2 Click the program that no longer responds.
3 Click End Task.
Is the computer operating properly?
Yes. The problem is resolved.
No. Go to step 4.
4 Press the reset button to reboot the computer.
Restart a Computer That Is Not Responding
1 Press and hold the power button for more than 6 seconds to
immediately turn off the computer.