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Managing the printer
Managing printer messages
Use the Status Messenger application to view error messages requiring your intervention on your printer. When there
is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information.
If you installed Status Messenger with your printer software, then the application launches automatically when the
software installation is completed. The installation is successful if you see the Status Messenger icon in the system tray.
Notes:
• This feature is available only in Windows XP or later.
• Make sure bidirectional communication support is in place so the printer and computer can communicate.
Disabling Status Messenger
1 From the system tray, right click the Status Messenger icon.
2 Select Exit.
Enabling Status Messenger
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Select your printer, and then click Status Messenger.
Accessing Status Monitor Center
Use the Status Monitor Center application to view the status of any USB‑ or network‑connected printer and order
supplies online.
Note: Make sure bidirectional communication support is in place so the printer and computer can communicate.
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Click Status Monitor Center.
Note: To order supplies online, click the Supplies Ordering Utility link.
Checking the virtual display
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. The
IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Managing the printer 101