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Action Yes No
Step 3
Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?
The problem is solved. Contact
technical
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
a From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting, and then press .
c Resend the print job.
Did the file print correctly?
The problem is solved. Go to step 2.
Step 2
a Check the original file for manual page breaks.
b Resend the print job.
Did the file print correctly?
The problem is solved. Contact
technical
support.
Print quality problems
Characters have jagged or uneven edges
Troubleshooting 138