Dell C8000 Computer Hardware User Manual


 
270 Troubleshooting
Troubleshooting Expansion Cards
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTE: When troubleshooting an expansion card, see the documentation for your
operating system and the expansion card.
1
Turn off the sled and attached peripherals.
2
Remove the sled from the enclosure. See "Removing a Compute Sled" on
page 192.
3
Open the sled. See the compute sled’s documentation for more
information.
4
Ensure that each expansion card is firmly seated in its connector.
5
Reinstall the sled into the enclosure.
6
Turn on the sled and attached peripherals.
7
If the problem is not resolved, see "Getting Help" on page 289.
Troubleshooting Processors
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the sled and attached peripherals.
2
Remove the sled from the server enclosure. See "Removing a Compute
Sled" on page 192.
3
Open the sled. See the compute sled’s documentation for more
information.
4
Remove the cooling shroud.
5
Ensure that each heat sink is properly installed.
6
Ensure that there is thermal grease on the heat sink and processor.