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General Windows Problems
If you experience a problem using the NVIDIA® Quadro® NVS 110M-
based graphics solution, the following causes may apply:
The application is incompatible with the NVIDIA Quadro NVS 110M or OpenGL®.
The NVIDIA Quadro NVS 110M driver software is incorrectly installed.
To correct the problem, try the following:
Check the application's certification status to verify it is compatible with the NVIDIA Quadro NVS 110M. Also see the
"Application Incompatibility" section below.
Reinstall the drivers using the Dell™ ResourceCD. Also see the "Incorrect Installation" section below.
If you are using external displays, shut down the computer and check the cable connections.
Application Incompatibility
The NVIDIA Quadro NVS 110M supports the following APIs (application programming interfaces) on Windows® XP:
Direct3D®
OpenGL (ICD)
If the software application or game you are running does not support one of these 3D APIs, it cannot properly detect the NVIDIA
Quadro NVS 110M and therefore cannot use its features. In this case, check with the application/game publisher about obtaining
a version that supports these 3D APIs.
Incorrect Installation of NVIDIA Driver Software
Check Device Manager to determine if all the drivers are installed properly. To go to Device Manager, follow these steps:
1. From the Windows task bar, point to Start>Settings>Control Panel or to Start>Control Panel, depending on the
Start
menu setup.
2. Double-click System to open the System Properties window.
3. Click Device Manager to display the Device Manager window.
NVIDIA Troubleshooting
NOTE:
The Display adapters item in the list shows if the NVIDIA driver is functioning properly. If it is not functioning
properly, a yellow icon with an exclamation point appears next to the device driver in question. If it is functioning
properly, NVIDIA Quadro NVS 110M
is displayed. Refer to the installation instructions to properly install the NVIDIA
driver.
Printed 2/22/2010 11:17:19 AM
Latitude™ D620
For Dell Employees Only
Expires 2/23/2010 11:17:19 AM
NVIDIA Troubleshooting
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