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Troubleshooting Tools and Utilities 329
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and Utilities
media, remove the CD or DVD.
5
When the tests are complete, close Close the test screen to return to the
Main
Menu
screen. To exit
the Dell Diagnostics and restart the computer, close the
Main
Menu
screen.
System Lights
Your power button light and hard-drive light may indicate a computer problem.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem
description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from
system setup, memory, and various internal tests, and it displays the
information in the device list in the left pane of the screen. The device list may
not display the names of all the components installed on your computer or all
devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
Power Light Problem Description Suggested Resolution
Solid green Power is on, and the computer is
operating normally. On the desktop
computer, a solid green light indicates
a network connection.
No corrective action is required.
Blinking green The computer is in a power-saving
mode (Microsoft
®
Windows
®
XP).
Press the power button, move the
mouse, or press a key on the keyboard
to wake the computer.
Blinks green several
times and then
turns off
A configuration error exists. Check the diagnostic lights to see if
the specific problem is identified.
Solid yellow The Dell Diagnostics is running a
test, or a device on the system board
may be faulty or incorrectly installed.
If the Dell Diagnostics is running,
allow the testing to complete.
If the computer does not boot,
contact Dell for technical assistance.
Blinking yellow A power supply or system board
failure has occurred.
See "Power Problems" on page 321.