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336 Troubleshooting Tools and Utilities
NOT A BOOT DISKETTE — Insert a bootable floppy disk and restart your computer.
NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — Close all
windows and open the program that you want to use. In some cases, you might have to restart your
computer to restore computer resources. If so, run the program that you want to use first.
OPERATING SYSTEM NOT FOUND — Contact Dell
(see "Contacting Dell
" on page 351
).
PLUG AND PLAY CONFIGURATION ERROR —
1
Turn your computer off, unplug it from the electrical outlet, and then remove all but one of the cards.
2
Plug in your computer and reboot it.
3
If the message reappears, the installed card might be malfunctioning. If the message does not reappear,
turn off the computer and reinsert one of the other cards.
4
Repeat this process until you identify which card is malfunctioning.
READ FAULT —
REQUESTED SECTOR NOT FOUND —
RESET FAILED —
See "Drive Problems" on page 313.
SECTOR NOT FOUND —
• Run the Windows error-checking utility to check the file structure on the floppy disk or hard drive. See
Windows
Help for instructions.
• If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy
disk or hard drive.
SEEK ERROR — See "Drive Problems" on page 313.
SHUTDOWN FAILURE — Run the Dell Diagnostics (see "Dell Diagnostics" on page 327).
TIME-OF-DAY CLOCK STOPPED —
T
IME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM —
Enter system setup
(see "Entering System Setup
" on page 257
)
and correct the date or time. If the
problem persists, replace the battery
(see "Replacing the Battery
" on page 283
)
.
TIMER CHIP COUNTER 2 FAILED — Run the Dell Diagnostics (see "Dell Diagnostics" on page 327).