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Quick Reference Guide 21
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and
Utilities
CD (optional)
,
remove the CD.
5
Close the test screen to return to the
Main
Menu
screen. To exit the Dell Diagnostics and
restart the computer, close the
Main
Menu
screen.
System Lights
Your power light may indicate a computer problem.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem
description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from
system setup, memory, and various internal tests, and it displays the
information in the device list in the left pane of the screen. The device list may
not display the names of all the components installed on your computer or all
devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
Power Light Problem Description Suggested Resolution
Solid green Power is on, and the computer is
operating normally.
No corrective action is required.
Blinking green The computer is in the suspended
state (Microsoft
®
Windows
®
2000
and Windows XP).
Press the power button, move the mouse, or
press a key on the keyboard to wake the
computer.
Blinks green several
times and then
turns off
A configuration error exists. Check "Diagnostic Lights" on page 23 to see if
the specific problem is identified.