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Troubleshooting 103
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during
the life of your computer.
C
HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the
battery charge is low or depleted. Connect the computer to an electrical outlet.
If the battery status light flashes blue and orange, the battery is too hot to charge. Shut down the
computer, disconnect the computer from the electrical outlet, and then let the battery and computer
cool to room temperature.
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See
"Contacting Dell" on page 150.
CHECK THE BATTERY TEMPERATURE — If the battery temperature is below 0° C (32° F), the computer will
not start up.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light,
ensure that the light is on.
CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power
strips, and the extension cable to verify that the computer turns on.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other
appliances.
ADJUST THE POWER PROPERTIES — See "Configuring Power Management Settings" on page 63.
RESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains blank,
reinstall the memory modules. See "Memory" on page 129.
Ensuring Sufficient Power for Your Computer
Your computer is designed to use a 150-W AC adapter. For optimum system performance, you should
always use a 150-W adapter.
Using less-powerful AC adapters will cause you to receive a
WARNING message.
Printer Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 149) as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
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