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Troubleshooting 159
Internet problems
Unable to connect to the
network.
Invalid SIM card. Contact your service
provider.
You are not within the
network’s service area.
Check the service area with
your service provider.
Poor signal. Move to an open space or if
you are inside a building,
move closer to a window.
Media problems
Windows Media Player
on my computer cannot
play the sounds of the
video captured using the
device.
The device records video
sounds in amr format, but
Windows Media Player does
not support amr decoding.
Play the video using a video
player with the amr
decoder, such as
QuickTime.
Problem Possible causes Possible solutions
bk0.book Page 159 Friday, November 19, 2010 12:24 PM