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Troubleshooting 101
• Ensure that the voltage selection switch is set to match the AC power at your location
(if applicable).
• Ensure that all components and cables are properly installed and securely connected
to the system board (see "System Board Components" on page 27).
IF THE POWER LIGHT IS STEADY AMBER — A device may be malfunctioning or
incorrectly installed.
• Ensure that the processor power cable is securely connected to the system board
power connector (POWER2) (see "System Board Components" on page 27).
• Remove and then reinstall all memory modules (see "Memory" on page 172).
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C
HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E
NSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V
ERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows XP:
1
Click
Start
→
Control Panel
→
Printers and Other Hardware
→
View installed
printers or fax printers
.
2
If the printer is listed, right-click the printer icon.