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Troubleshooting (continued)
4. What variables may cause my wireless products to lose reception?
6. Why can’t I get a wireless connection?
If you have enabled Encryption on the DWL-1750, you must also enable en-
cryption on all wireless clients in order to establish a wireless connection.
Make sure that the SSID on the Access Point and the Wireless Client are
exactly the same. If they are not, wireless connection will not be estab-
lished.
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Disable all security settings (WEP, MAC Address Control).
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D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range. Please refer to Installation Considerations in the Wireless
Basics section of this manual for further information about the most advanta-
geous placement of your D-Link wireless products.
Turn off your DWL-1750 and the client (the device to which it is commu-
nicating). Turn the DWL-1750 back on again, and then turn on the client.
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Check that the LED indicators are indicating normal activity. If not, check
that the AC power and Ethernet cables are firmly connected.
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Make sure that all devices are set to Infrastructure mode.
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Check that the IP Address, subnet mask, and gateway settings are cor-
rectly entered for the network.
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7. I forgot my encryption key
Reset the DWL-1750 to its factory default settings and restore the other
devices on your network to their default settings. You will lose the current
configuration settings. Reset and restore the DWL-1750 to the factory
default settings, without WEP encryption, by using Telnet or the Console
connection. Please see the Appendix in this manual for information on
how to use Telnet and/or the Console connection.
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