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Solving Problems 83
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ The remote control’s batteries may not be installed correctly or
may be low on power. To change the batteries, see page 70.
■ Make sure you are within about 20 feet (6 meters) of the projector
and within range of the projector’s front or back sensor
(approximately 30° to the left or right and 15° above or below).
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers. Also, turn off any nearby equipment that emits infrared
energy, such as a radiant room heater. If necessary, use the
Remote Receiver setting to disable the projector’s front or back
sensor if it continues to pick up interference (see page 55).
■ Make sure the Remote Receiver setting isn’t disabling both of
the projector’s sensors (see page 55).
■ If any buttons are held for longer than 30 seconds, the remote
enters sleep mode. Release any button that is held to wake the
remote.
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for solutions to common problems. You
can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Visit Presenters Online
to access tips, templates, and training for
developing successful presentations.