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The following table will help you to identify and solve problems which may occur when using the
ASF. If the problem is not listed, or if it is not corrected by any of the methods suggested,
contact your supplier for help.
Problem Cause Solution
The paper bin(s) not in operating
position.
Set paper bin(s) to correct operating position.
The platen movement is not being
transferred to ASF.
Check the ASF mounting and proper gear
contact.
The printer must be set to ASF mode. Set the ASF mode, refer to the manual.
The ASF is out of paper. Reload the paper bin(s).
The ASF does not
feed the paper
There is a paper jam condition. Remove the jammed paper and restack the
paper
The paper is not fanned enough. Fan the paper and reload paper stack. More than one sheet
of paper feeds at a
time
The paper is out of specifications or
damaged conforming to ASF
standards.
Replace with new paper according to the
ASF standards.
Paper goes a skew The paper is damaged. Remove paper from the bin and replace it
with new paper.
The output paper stacker is full. Empty the output paper. The paper is not
stacker ejected
properly
The paper does not match the
specifications
Replace the paper with proper one.