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Maintaining Your Product 83
Using the Head Cleaning Utility
Follow the steps below to clean the print head using the head cleaning utility.
1. Make sure the product is turned on.
2. Make sure no lights indicate errors and the disc cover is closed.
3. Access the printer driver.
See “Accessing the Printer Driver” on page 20.
4. Click the Utility tab; then click the Head Cleaning button.
5. Follow the on-screen instructions.
The Power light flashes while the product performs the cleaning cycle.
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Caution:
Never turn off the product while the Power light is flashing. Doing so may damage the
product.
Note:
❏ If print quality has not improved after repeating this procedure about four times, turn the product
off and wait at least six hours. Then run the nozzle check again and repeat the head cleaning if
necessary.
❏ If the print quality still has not improved, at least one of your ink cartridges may be old or
damaged and may need to be replaced.
& See “Replacing an Ink Cartridge” on page 77.
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