Filter
Top Products
Problems and Solutions
29
If documents don’t feed correctly in the Automatic Document Feeder (ADF), make sure
the paper is not bent, folded, or curled. If paper has jammed:
1. Open the ADF cover and remove any jammed paper.
Caution: Do not try to remove the paper without opening the ADF cover or you
could damage the mechanism.
2. The message on the LCD screen asks if the paper has been removed. Press
1
to clear
the message.
3. Lift the scanner cover, remove any jammed paper inside, and lower the scanner cover.
4. Close the ADF cover and reload the paper.
Faxing Problems
■
Make sure the recipient’s fax machine is turned on and working.
■
Make sure the LINE port on the product is connected to a telephone wall jack. Verify
that the telephone wall jack works by connecting a phone to it.
■
Make sure the
Auto Answer
light is turned on to receive faxes automatically.
■
If your phone line includes voice mail answering services, calls or faxes may be
inadvertently received by your voice mail service.
■
If the line has static, press r/K
Copy/Fax
to select Fax mode, press x
Menu
, select
Fax Settings
, select
Communication
, and turn off the
V.34
and
ECM
settings.
andes_p2_QG.book Page 29 Wednesday, May 25, 2011 3:39 PM