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Problem Solving 53
The remote control doesn’t work.
■ Make sure the toggle switch is in the correct position: set to -123 to use the numeric
buttons, or to
Func.- to use the other functions of these buttons.
■ Make sure you’re within 19 feet (6 meters) of Epson MovieMate, and within range of its
front or back sensor (approximately 30° left or right, and 15° above or below).
■ You may need to replace the remote control’s batteries. Make sure they’re inserted with
the positive (+) and negative (–) ends positioned as shown in the battery compartment.
■ Some discs don’t support all of the remote control’s functions.
■ If you’re using a “universal” remote control, it might not work with Epson MovieMate.
Epson does not support any third-party remote controls.
Solving Picture and Sound Problems
The picture is blurry or out of focus.
■ Adjust the focus using the focus ring. See page 15 for instructions.
■ There may be dirt on the lens. Clean the lens as described on page 42.
■ Make sure the lens is not fogged by condensation. If you’ve just moved Epson
MovieMate from a cold environment, wait approximately an hour before using it. If
condensation forms, unplug Epson MovieMate and wait an hour or two before use.
■ Make sure Epson MovieMate is placed the correct distance from the screen: no closer
than 2.8 feet (0.85 meters) and no farther than 49.4 feet (15.06 meters).
■ Adjust the Sharpness setting. See page 38.
■ If you’re using the Keystone adjustment, be aware that it lessens image quality. You may
want to decrease the projection angle to reduce the amount of keystone correction
needed. Try adjusting Epson MovieMate’s position relative to the screen.
■ If you’re using external video equipment, check the solutions on page 55.
The picture looks too light or too dark.
■ Press the button on the remote control to select the best setting for your viewing
environment. See page 20.
■ Adjust the Brightness and Contrast settings. See page 38.
■ If the picture looks darker than it used to, you may need to replace the lamp. See page 45.