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Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s U.S. support website or Canadian support website for solutions to common
problems. You can download utilities and documentation, get FAQ’s and troubleshooting
advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
included Epson PrivateLine Support card. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM, Pacific Time, Monday
through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
Before you call, please have the following information ready:
■ Product name (Epson MovieMate 55)
■ Product serial number (located on the bottom of Epson MovieMate)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer or video configuration
■ Description of the problem
Note: If you need help with optional equipment, see the information included in the box with the
equipment.
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can
purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).