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54 Problem Solving
The colors on the screen don’t look right.
■ Press the button on the remote control to select the best setting for your viewing
environment.
■ Adjust the Color Saturation or Tint settings. See page 38.
■ If you’re using external video equipment, check the solutions on page 55.
The picture is wider at the top or bottom.
■ You’ve tilted Epson MovieMate to raise or lower the image, causing it to become
“keystoned.” Use the or buttons on the control panel or remote control to
correct the problem.
The picture is taller on the left or right side.
Epson MovieMate is set at an angle to the screen. Face it squarely toward the screen.
There is no sound, or the sound is not loud enough.
■ Try pressing the + Volume button on Epson MovieMate or on the remote control.
■ Press the button on the remote control to make sure the sound hasn’t been turned
off temporarily.
■ If you’re using external video equipment, make sure you connected the red and white
audio jacks to Epson MovieMate’s audio ports (see page 22).
■ If you’re using external equipment, you may need to adjust the Audio settings in the
setup menu (see page 40).
There is a problem with the sound quality.
■ Try pressing the button on the remote control and adjusting the sound mode.
■ If you’re using external equipment, you may need to adjust the Audio settings in the
setup menu (see page 40).
Subtitles do not appear.
■ The DVD might not include subtitles.
■ Make sure the subtitle language is not set to OFF (see page 33).
You can’t change the language on a DVD.
The DVD might not include multiple languages.