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You may have installed option cards that exceed the system’s
power requirements. Check the power requirements in
Appendix A.
4.
If the electrical outlet is working and all the connections are
secure but your computer still won’t start, call the Epson
Connection for assistance.
The Computer Does Not Respond
If your computer locks up and does not respond when you
type on the keyboard, follow these steps:
1.
Wait a few moments; some operations take longer than others
to complete. For example, the computer takes longer to sort
a database than to display the time. If your computer still
does not respond after a reasonable length of time, proceed
to the next step.
2.
If you have just made a change in your system configuration,
your computer may take a few minutes to complete its
power-on diagnostics. The first time you turn on your
computer after making such a change, it can take several
minutes to finish its self test, depending on what you
changed. If the computer does not display the operating
system prompt after five minutes, turn it off, wait 20
seconds, and try again. If that doesn’t work, turn off the
computer, insert your main operating system diskette in
drive A and turn on the computer. If it still does not boot,
contact the Epson Connection for assistance.
3.
Did you enter the correct password? See “Password
Problems” below.
4.
Could your software be causing the problem? If you are
running an application program, see “Software Problems”
later in this chapter.
6-6
Troubleshooting