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Chapter 6 Troubleshooting
101
Printout problems
Make sure that both ends of the interface cable are plugged in
securely.
If connecting through the parallel interface, make sure you use a
double-shielded, twisted-pair interface cable no more than six feet
in length.
If the printer still does not print correctly, contact your dealer or
a qualified service representative.
Make sure that you are using the correct page length and margin
settings and offset settings in your application program.
Graphics require large amounts of memory. See “Memory
problems” on page 107.
If colored areas or light-colored text or graphics are not printed,
try changing the selected color or print at 300 dpi resolution.
Some or all of the printout is garbled or printed as asterisks
Position of the printout is not correct
Graphics don’t print correctly
Light color is not printed